USTAR Online Shop

U-Star online shopping with quick and easy steps and delivery to your home.

1. If you have never registered on our website before, you can register for free or Log in to our system

2. Select the Items

• Click “Choose an option” for choose the color of the items.
• Or click “ADD TO CART” for select the items.

3. Check your Cart and Shipping Policy In Thailand

Click on Cart (รูปตะกร้า) You are able to check or edit your list. Then, click on “UPDATE CART” when you finish editing

The Shipping Policy In Thailand:

– Delivery Fee ฿50 for Bangkok area

– Delivery Fee ฿100 for Other areas

และ Free Delivery when Order  ฿501 or more

Coupon Code : For those who have a Coupon Code, you can fill in the code and click “APPLY COUPON”.

Don’t forget to click “UPDATE CART” every time after you edited your product list.

4. For the quick purchase you can click “PROCEED TO CHECKOUT” on the pop up

Or if you are checking your cart just click on “PROCEED TO CHECKOUT” when you are ready to purchase the items you have selected.

• Fill in the complete shipping address and customer information. *
  
• Select the payment methods and then click “PLACE ORDER”.

If you choose to pay by bank transfer payment. After payment, please submit the proof of payment or a confirmation from the bank. The photographs of payment slip to be used to report the payment in the next step.

When finished the ordering and payment. The payment submit must be made by a bank slip or Payslip from ATM kiosk. Must be accompanied by the name – last name, order number and contact number. And submit the proof of payment in any way informed of the following.

1. Email: customerservice@ustar.co.th
2. Facebook Message: FB: Ustar Cosmetic

Or 3. Upload payment slip in this form  Click >> NOTIFICATION OF PAYMENT 

5. After received the proof of payment, we will update the account balance this process will taking a period of one working day. Then enter the shipping process. The period for delivery is about 3-7 working days depending on the destination after the ship out date. We will send the goods to you as soon as possible on Monday – Friday, excluding Saturday – Sunday and holidays

Exchange and Return Policy

Products that customers order with the shop can not cancel, change or return. Unless if you have received the wrong item(s) in your order or have received defective/ broken item(s) in your order. The shop will change the new product for you.  Merchandise must be returned/ exchanged within 48 hours from the item is received or after 4 days from the date of delivery to you. After that, The shop will assume you have accepted the product. And the goods delivered to you are complete, Company reserves the right of any returns/exchanges.

For return shipping costs to the store. The buyer must be responsible. But the store will be responsible for the cost of shipping new items to you.

Information : Call Center (02) 686-0000